Shipping Information
Shipping Information for Somewhere Clutch
***Free Shipping (Shipping Costs May Vary by Country)
At Somewhere Clutch, we take pride in offering FREE shipping on all orders over 100$ with a destination in the USA, to ensure our customers receive the best value for their purchases.
Order Processing Times:
Please allow 1-3 business days to process and dispatch your order after placement. An order is considered dispatched once it's handed over to our shipping carrier and is in transit to your specified address. During peak times and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times:
The estimated delivery time depends on various factors, with your location being the most significant. Please find estimated delivery times according to your country of residence with the carrier.
Shipping Origins:
All our products are shipped from our US warehouse.
Shipping Times:
Shipping times vary depending on your country of residence. Here's a general guideline:
- United States: 10-15 days
Some distant areas might experience slightly longer delivery times, but rest assured, we're dedicated to making sure your order reaches you.
***Free Shipping Disclaimer:
While we strive to provide free shipping, it's important to note that shipping costs may vary depending on your country. Some regions may have shipping fees associated with the delivery of your order.
Order Changes and Accurate Shipping Details:
Customers are responsible for providing accurate and complete shipping details at checkout. Incomplete or inaccurate details may lead to delayed processing or order cancellation. Regarding address issues, our support team will email you within three (3) business days for verification. Failure to respond may result in order cancellation.
If you notice an error in your shipping details, contact us at support@somewhereclutch.com within 24 hours of order placement. While we'll do our best to accommodate changes, we cannot guarantee modifications after this timeframe.
Delayed Delivery:
Despite our efforts to ship orders promptly, certain circumstances may cause delays beyond our control. Examples include courier disruptions due to severe weather or transportation issues. We'll collaborate with the courier to expedite delivery.
Unforeseen circumstances like product availability, address verification, or payment processing issues may also cause delays. We'll notify you promptly and provide assistance in resolving any problems.
Somewhere Clutch is not liable for external factors causing delays, and exact delivery dates cannot be guaranteed. However, we strive to keep you informed and assist in resolving any issues.
Lost or Stolen Packages:
While we understand the frustration of lost or stolen packages, once handed over to our courier partners, it is beyond our control. If this occurs, contact us at support@somewhereclutch.com for assistance.
For lost or stolen packages, file a claim directly with the courier company. We'll also contact the courier on your behalf to follow up on the claim. Please note that Somewhere Clutch is not responsible for lost or stolen packages during shipping.
Shipping Policy Changes:
Somewhere Clutch reserves the right to modify this Shipping Policy without prior notice. Customers must review the latest version before making a purchase, indicating acceptance of any modifications.
We recommend periodic reviews to stay informed about changes.
For questions or concerns about our Shipping Policy, contact us at support@somewhereclutch.com. Thank you for choosing Somewhere Clutch.